faqs

Sabtino is the leading authority on fresh truffles and truffle products. As The Truffle Family, we're a family operation with a deep connection to our roots in Umbria, Italy. We're proud to constantly pioneer new ways to enjoy the truffle.

Truffles, known as the "diamonds of the earth," have been admired since 1600 B.C. These fungi form a mutually beneficial relationship with certain trees like Oak, Hazelnut, and Poplar. There are about 200 truffle species, with the most revered ones, like Black Summer (Aestivum Vitt), Burgundy (Uncinatum), and Black Winter (Melanosporum), found in France, Italy, and Australia, and White (Magnatum Pico), found exclusively in Italy.

Truffles can be found growing in the wild, and advancements in science have allowed for the creation of truffle plantations by inoculating spores onto certain trees. Since pigs were banned in Italy for truffle hunting in 1985, dogs have replaced pigs due to their ability to be trained, accurately locate truffles without disrupting the environment, and lack attraction to truffle pheromones. The preferred dog breed in Italy for truffle hunting is the Lagotto Romagnolo, although other breeds like pointers and braccos are also commonly used.

We proudly manufacture our products at our United States and Italy locations. The only exceptions are our vinegars and balsamics which we source from Tondo and NeroModena. Fresh truffles are harvested at our location in Umbria, Italy as well as sourced from France, Spain, Australia, and other parts of Italy.

Our office is open Monday-Friday 9am-5:30pm.

You can call customer service during these hours at (888) 444 -9971 or email customer@sabatinostore.com at any time and we will get back to you within normal business hours.

Our NYC Showroom is open Tuesday-Saturday 11am-6pm ET.

Stop by or give us a call!

400 E 54th Street New York, New York, 10022 +1 (888) 444 -9971

Fresh Truffles: Wrap in a clean, dry paper towel and seal in an air-tight container. Store in the refrigerator around 34-36 degrees F.

Black Summer, Burgundy, and Black Winter have a shelf life of 5-7 days. White truffles have a shorter shelf life of 2-3 days.

Truffle Products: Store dry goods in a cool, dry place.

Shaved truffles: Purchase a truffle slicer or use a mandoline. If you have great knife skills, you can thinly slice the truffles.

Grated truffles: Use a cheese grater.

Chopped truffles: Use your chef's knife to rough chop or finely mince your truffles.

Truffles enhance the flavors of various foods like seafood, meats, eggs, pasta, risotto, potatoes, and cream sauces, particularly complementing dishes with subtle flavors.

At Sabatino, our passion for truffles extends from farm to table - check out our recipe pages to dive into classic dishes and unexpected pairings.

Fresh Black Summer Truffles (Tuber Aestivum) May-September

Fresh Burgundy Truffles (Tuber Uncinatum) September-November

Fresh Black Winter Truffles (Tuber Melanosporum Vitt) November-March

Australian Fresh Black Winter Truffles (Tuber Melanosporum Vitt) June- August

Fresh White Truffles (Tuber Magnatum) October-December

Determining the cost of truffles is challenging due to factors such as temperature, quantity, and quality, causing unpredictable prices that change weekly. However, truffles range in price by species:

Fresh Black Summer Truffles (Tuber Aestivum) $$

Fresh Burgundy Truffles (Tuber Uncinatum) $$

Fresh Black Winter Truffles (Tuber Melanosporum Vitt) $$$

Fresh White Truffles (Tuber Magnatum) $$$$"

For Truffle Products: Dry Truffle Products shipped via Standard Shipping with FedEx. Approximately 5-7 business days.

For Fresh Truffles: All Fresh Truffles are shipped via Priority Overnight with FedEx.

Please see our Shipping Policy for more details.

We offer a 30-day window for returns. To read more on eligibility and refunds, please see our Returns Policy.

Sabatino North America does not currently ship internationally.

Please note we do not ship to: Hawaii, Alaska, American Samoa, Micronesia, Guam, Marshall Islands, Northern Mariana Islands, Palau, Puerto Rico, U.S Virgin Islands, and Canada.

If you'd like to make changes to your order, please contact our customer service team at customer@sabatinostore.com or call (888) 444-9971.

Please note: You may only make changes to your order if it has not yet shipped.

If you'd like to cancel your order, please contact our customer service team at customer@sabatinostore.com or call (888) 444-9971

Please note: You may only cancel your order if it has not yet shipped.

Please contact our customer service team at customer@sabatinostore.com or call (888) 444-9971 so we can help you resolve the issue.

No, only one discount code can be applied per order.

Discount codes can be applied during checkout after you've added items to your cart.

No, all customers can choose to checkout as account holders or guests. However, account holders will be able to see upcoming orders, manage subscriptions, change subscription frequency, track deliveries and see a history of their orders (eg: order history, price, product type, etc).

Simply click the account icon in the main menu and follow the instructions to create your account. You may also create an account at checkout.